Tag: feedback

Fabulous Feedback!

I wanted to do a quick post this morning, containing some of the fabulous feedback we’ve received since The Smile Parcel launched.

Receiving and hearing your feedback may seem like a small thing, but it really does make a huge difference to our business, and even more, it means so much to us.

To hear how our parcels make you feel, and how they can brighten your day, is so lovely, and when we’re having a tough day (as all small businesses sometimes do!), we re-read them, and it gives us the little boost we need, to keep going, packing those parcels!

A big thank you to all of you who have given us feedback or left a review, we really do appreciate it.

If you have purchased from us at any point over the last 2 years, we’d love to hear your feedback, or read your review if you’d prefer to leave it on our Facebook page, or over on our Google profile.

“Just wanted to say thanks for the parcel which I ordered to be delivered to my daughter. I’m away on holiday and I ordered it last minute, so had no idea of contents etc – well she received the parcel this morning, and loved it, thank you. She’s suffering from postnatal depression, and the parcel told her to keep going, and gave her something to focus on for the next few days.

Thank you again x x x”

Sarah McGaw, Milton Keynes

“I ordered one of the new Select range parcels. I wanted to be a bit awkward and had a few questions and items to add. Karen was nothing but helpful and friendly, providing me with the perfect parcel. It is exactly what I wanted and all presented in a nice way. I’m very happy with the brilliant service and lovely products, thank you”.

Helen O’Dell-Fitchew, Norfolk

“My friend loves her Smile Parcel! I’ve seen it too and it’s great! It arrived today, it’s her birthday today too, so great timing!!”

Glenda Creasey, Leicestershire

“I cannot tell you how much I love this month’s parcel, it’s almost as if my best friend has chosen the items! It’s just the most beautiful and thoughtful gift, the personalised bracelet brought a tear to my eye!! The bedside book as well was a lovely touch, it’s like you know me! It really touched me and totally lifted my mood xx”

Claire Farrelly, Cambridgeshire

Karen x